Electrical Fault CheckHome electrical diagnostics

GFCI reset diagnostic

GFCI won't reset

Start here when you don't yet know whether the outlet even has power — the tool will fail closed and tell you what to confirm first.

Stop and call a licensed electrician or emergency services now if there's smoke, sparks, a burning smell, heat, shock, or water near the problem. Otherwise it's safe to answer the questions below.

The likely readout

Confirm power before diagnosing further

A GFCI can only reset when its LINE terminals have power. Until that is known, any cause ranking would be a guess — and this tool does not guess.

Do this first: Establish whether this circuit has power: check the panel for a tripped breaker on this circuit, then confirm line-side power with a plug-in tester or a known-good device. Re-run with that answer.

Where to stop. Resetting and plug-in testing are homeowner-safe. Opening the box, checking terminals, or rewiring line/load means live conductors — if you cannot do that safely with the power off at the breaker, stop and call a licensed electrician. Water plus electricity is a shock hazard; do not keep resetting a wet outlet. This is general information, not a quote and not a substitute for a licensed electrician.
CURRENT IMBALANCE hot ≠ neutral → leak to ground → trip hot neutral leakage to ground

Not your exact situation? Adjust the answers and re-rank →

What to do next

Try the safe next check above. If it doesn't resolve it, or would mean working on wiring or a panel, stop and call a licensed electrician — don't replace parts on a guess. Open the full tool to change any answer for your exact situation, or try a related check below.

source-governed · verified 2026-06-20

Sources

How this diagnostic works →